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Recherche Agent Service Client

Discussion dans 'Petites annonces Canton & Shenzhen' créé par rinkever, 5 Mai 2012.

  1. rinkever

    rinkever Membre Bronze

    26 Jan 2009
    +0 / -0
    Job title
    Customer Service Agent

    Full time, Monday to Friday, 9 am to 6 pm. Work in the weekend may be required.

    depends on your skills, experience and background.

    Description of the job
    Deal directly with customers by e-mail;
    Respond promptly to customer inquiries, handle and resolve customer complaints, obtain and evaluate all relevant information to handle inquiries and complaints;

    1. Perfect spoken and written English, French mother tongue, any additional language skills will be very Str0ng assets.
    2. Str0ng planning and coordination skills, Interpersonal skills, Communication skills, Listening skills;
    3. Minimum experience one year ;
    4. Knowledge of customer service principles and practices, additional knowledge of household appliances and electronics products will be appreciated;
    5. Ability to analyze the problem and solve the problem as fast as possible;
    6. Attention to detail and accuracy;
    7. Character required: customer service orientation, adaptability, initiative, stress tolerance;
    8. Knowledge of relevant computer applications.

    About us
    Paranello is an expanding international company with activities and offices in Europe, North America and Asia. Our products range from household appliances, electronics products to sport products, but are not exclusive to these fields.
    Our Team in Guangzhou is composed by different talents from all around the world. The official languages are English, French and Chinese. Our human scaled company and philosophy make our working environment dynamic and open. While we expect our team members to be able to follow instructions and directions, we also encourage individuals to express themselves and their creative ideas. The position within Paranello will be best suited for individuals who are driven by challenges, interested in growing with a dynamic company while being able to work independently.
    Welcome to visit our website to get know more about our products: http://www.paranello.com/

    How to apply
    If you are interested in this position please send your CV in French and English (name, nationality, contact, languages, experience, education, hobbies, etc.), your cover letter and a photo to carine.sebastien@paranello.com

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