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  2. Il est important d'être conscient que le statut de stagiaire n'existe pas réellement pour les étrangers dans la plupart des provinces de Chine.

    Pour plus d'infos, voir : Stage en Chine / à Shanghai : légal ? quel visa ?

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Offre d'emploi Customer Service Representative

Discussion dans 'Annonces Emploi à Canton et Stages' créé par P. T, 13 Fev 2012.

  1. P. T

    P. T Apprenti

    13 Fev 2012
    +0 / -0
    No.2, Hua Qiang Road
    Zhu Jiang New Town, Guangzhou

    Full time, Monday to Friday, 9 am to 6 pm. Work in the weekend may be required.

    Between 5000-9000RMB per month and will be based on experience and background.

    Description of the job
    1. Deal with customers by e-mail
    2. Obtain and evaluate all relevant information to handle and resolve customers inquiries and complaints;
    3. Process orders, forms, applications and requests;
    4. Direct requests and unresolved issues to the designated resource;
    5. Manage customers' accounts, keep records of the details of inquiries, comments and complaints;
    6. Document all actions taken;
    7. Communicate and coordinate with internal departments;
    8. Follow up on customer interactions.
    1. Perfect spoken and written French and English skills, any additional language skills will be very Str0ng assets.
    2. Str0ng self management, planning and coordinating skills, Interpersonal skills, Communication skills & Listening skills;
    3. College Degree with at least one year experience;
    4. Knowledge of customer service principles and best practices, additional knowledge of household appliances and electronics products will be appreciated;
    5. Ability to analyze the problem and solve the problem in a timely matter;
    6. Attention to detail and accuracy;
    7. Data collection and ordering;
    8. Character required: customer service orientated, adaptability, initiative, stress tolerance and able to work with a minimum of supervision;
    9. Knowledge of relevant computer applications.
    About us
    Paranello is an expanding international company with activities and offices in Europe, North America and Asia. Our products range from household appliances, electronics products to sport products, but are not exclusive to these fields.
    Our Team in Guangzhou is composed of different talents from all around the world. The official languages are English, French and Mandarin. Our human approach philosophy makes our working environment dynamic and open. While we expect our team members to be able to follow instructions and directions, we also encourage individuals to express themselves and their creative ideas. The position within Paranello will be best suited for individuals who are driven by challenges, interested in growing in a dynamic company while being able to work independently.
    Welcome to visit our website to get know more about our products: http://www.paranello.com/

    How to apply
    If you are interested in this position please send your CV in French (name, nationality, contact, languages, experience, education, hobbies, etc.), your cover letter and a photo to ting.zhang@paranello.com

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